Last Updated: October 15, 2023
At Financial Mastery, we are committed to providing high-quality educational resources and courses that deliver exceptional value. We want you to be completely satisfied with your purchase. This refund policy outlines the conditions under which we will issue refunds for our courses and services.
By purchasing our courses or services, you agree to the terms of this refund policy. Please read it carefully before making a purchase.
We offer a 30-day money-back guarantee for all our online courses. If you are not satisfied with the course for any reason, you may request a full refund within 30 days of your purchase date.
To be eligible for a refund, you must meet the following conditions:
Different course packages may have specific refund conditions:
To qualify for a refund, the following conditions must be met:
The following are not eligible for refunds:
We understand that exceptional situations may arise. If you encounter circumstances beyond your control that prevent you from using our services (such as serious illness, family emergency, etc.), please contact us directly. We will review such cases individually and may extend the refund period or offer alternative solutions at our discretion.
Once we receive your refund request, we will review it within 3-5 business days. We may contact you for additional information if needed to process your request.
After your refund request is approved, we will process the refund within the following timeframes:
Refunds will be issued using the same payment method used for the original purchase. For example, if you paid by credit card, the refund will be issued to the same credit card.
If the original payment method is no longer available or valid, we will contact you to arrange an alternative refund method.
To request a refund, please follow these steps:
Alternatively, you can email us at [email protected] with the following information:
To process your refund quickly, please ensure you provide all the required information mentioned above. Incomplete requests may delay the processing of your refund.
You will receive an email confirmation when your refund request is received. We will keep you informed about the status of your refund throughout the process.
Courses or services purchased at a significant discount (more than 40% off the regular price) may have modified refund terms. These terms will be clearly communicated during the purchase process.
For course bundles or packages, refunds will be prorated based on the value of the individual components and your usage of each component.
If you experience technical issues that prevent you from accessing or using our courses, please contact our support team first at [email protected]. We are committed to resolving technical problems and will work with you to ensure you can access your purchased content. Technical issues that cannot be resolved may qualify for a refund outside our standard policy at our discretion.
If your account is terminated due to violations of our Terms and Conditions, including but not limited to sharing account credentials, attempting to download course content, or any other prohibited activities, you will not be eligible for a refund.
If you initiate a chargeback through your bank or credit card company instead of requesting a refund directly from us, you will no longer be eligible for a refund through our standard process. We reserve the right to contest all chargebacks.
If you have any questions or concerns about our refund policy or need assistance with a refund request, please contact us:
We aim to respond to all refund inquiries within 1-2 business days.
We may update our refund policy from time to time. Any changes to our refund policy will be posted on this page with a revised "Last Updated" date. The updated policy will not apply retroactively to purchases made before the revision date.
We encourage you to review this refund policy periodically for any changes. Your continued use of our services after any modifications to the refund policy constitutes your acceptance of the revised policy.
"If you cannot do great things, do small things in a great way."
— Napoleon Hill
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